Coming Changes for the Healthcare Staffing Industry

New Joint Commission National Performance Goals mean updated healthcare standards that will affect staffing nationwide

Some of the biggest transformations in healthcare, specifically in nurse staffing, are coming as the Joint Commission just announced updates to its healthcare standards. Among the changes introduced in Accreditation 360: The New Standard, one stands out: for the first time, nurse staffing is being included as a National Performance Goal.

This new standard requires that healthcare facilities have sufficient nursing staff to provide high-quality patient care. This means that recruiting and retention must become top priorities for healthcare facilities, especially in areas with higher turnover, such as behavioral health and emergency services. Inadequate staffing could threaten accreditation, making flexible workforce strategies, such as per-diem hiring, essential for operational success.

A new standard that emphasizes nurse staffing

Since its founding in 1951, The Joint Commission has set benchmark standards for healthcare quality across the U.S. Its accreditation system recognizes over twenty thousand organizations and programs that play a role in ensuring quality outcomes for patients. Most states use this major nonprofit organization as part of their own licensing and certification requirements.

The Joint Commission’s inclusion of nurse staffing as a National Performance Goal comes alongside a host of other changes that the Joint Commission is calling Accreditation 360: The New Standard. This sweeping overhaul of the Joint Commission’s healthcare standards aims to provide a more streamlined and transparent accreditation and certification process for healthcare facilities.

As part of this, the Joint Commission added a staffing component as Goal 12 of its Hospital National Performance Goals: “The hospital is staffed to meet the needs of the patients it serves, and staff are competent to provide safe, quality care.”

That overarching goal is broken down into two key subsets. The first ensures hospital leadership makes sufficient and qualified staffing a priority across all departments. And, second, a nurse executive, who must be a licensed registered nurse, will direct and oversee nursing staffing and operations.

To achieve accreditation and remain compliant in these areas, hospitals must provide documentation demonstrating how they will maintain adequate staffing, in part relying on data-driven models that consider the needs of their patients in each department.

While the updated standards do not specify nurse-to-patient ratios, setting nurse staffing as a performance measure emphasizes the importance of recruiting and retaining staff, reducing burnout, and optimizing workforce management. With sufficient staffing, patients receive higher-quality care, experience fewer complications, and generally have shorter hospital stays. Higher nurse-to-patient ratios also mean nurses enjoy higher job satisfaction, which, in turn, means better retention and less burnout.

Of course, nurse staffing standards aren’t the only change coming with Accreditation 360. The Joint Commission removed over 700 requirements, with an emphasis on redundant, repetitive, or outdated standards — such as smoking-related standards that are no longer necessary due to universal hospital smoking bans. The new system also provides online public access to updated standards, ensuring greater transparency.

Other updates have been designed to evolve alongside healthcare itself, especially regarding the rapid adoption of AI. This includes collaborating with the Coalition for Health AI to establish standards for the use of AI in American healthcare systems, aiming to streamline clinician workflows and deliver more personalized patient care while maintaining ethical standards.

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How hospitals and clinics should prepare for 2026

To prepare for the implementation of new standards in 2026, healthcare leaders must ensure proper staffing ratios are met. Critical to this is the use of per diem staffing, which brings in professionals on a shift-by-shift or day-by-day basis for specialized procedures, covering peak times, or filling in for absent employees.

Per diem staffing can help fill gaps while hospitals manage workforce costs and scale their operations based on needs. This staffing model also enables a more streamlined and focused approach to nurse staffing, employee training, and other areas that require improvement.

How staffing standards are poised to affect nurses and healthcare job candidates

For healthcare job-seeking candidates, in particular, nurses, the new ruling from the Joint Commission should present a significant opportunity for finding work that matches their preferences. As hospitals seek to fill vacancies with qualified nursing professionals to meet Joint Commission standards, nurses should be on the lookout for more job openings with the potential for greater flexibility in shifts and compensation.

It’s important to keep in mind that the new standards for staffing require a mix of skills and experience based on the needs of the facility’s patients. Job-seeking candidates should make sure their resumes are fully up to date, particularly in regard to the service areas where they have prior experience. Specific experience in areas such as infection prevention, surgical services, or pharmacy may be more in demand at some facilities than others. Hospitals will be eager to find qualified nurses so they can remain compliant with the new standards.

Updated Joint Commission standards will also lead to changes on the job. Trimming the number of items nurses need to track for accreditation standards means nurses and other clinicians can spend less time on paperwork focused on structure and more time improving patient outcomes.

These fundamental changes to care models will streamline workflows for nurses, and allow for more time teaching patient-focused skills during orientation and ongoing training. With streamlined standards, nurses can spend more of their working hours caring for patients — the reason they entered the profession in the first place.

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Creating positive change

The Joint Commission’s decision to prioritize nurse staffing as a National Performance Goal is poised to have a significant impact on healthcare facilities, nurses, and patients alike. Ideally, the new Joint Commission rulings can help create more opportunities for nursing professionals by encouraging hospitals to place a greater focus on recruiting and retaining staff to ensure adequate staffing.

When staffing and workforce management are prioritized, healthcare facilities can better meet Joint Commission standards for providing safe, competent care. By implementing solutions such as per diem staffing, patient outcomes can improve, and so can working conditions and opportunities for nurses.

 Jeff Stoner

Jeff Stoner

Healthcare organizations face some of the toughest workforce challenges: tight budgets, lean IT teams and limited tools for sourcing, hiring and onboarding staff. Add in manual scheduling, rising labor costs and high burnout, and the pressure grows. Rolling out complex systems can feel out of reach without dedicated tech support. Even simply evaluating new technology can overwhelm already stretched-thin teams.

These challenges make it clear that technology isn’t just helpful; it’s essential for healthcare organizations. Especially when they’re striving to do more with less. Not only are healthcare organizations falling short on implementing new technology, but they’re struggling to update outdated systems. A 2023 CHIME survey found that nearly 60% of hospitals use core IT systems, such as EHRs and workforce platforms, that are over a decade old. Outdated tools can’t integrate or scale, creating barriers to smarter staffing strategies. But the opportunity to modernize is real and urgent.

Tech in Patient Care Falls Short

In healthcare, technology has historically focused on clinical and patient care. Workforce management tools have taken a back seat to updating patient care systems. Yet many big tech companies have failed when it comes to customizing healthcare infrastructure and connecting patients with providers. Google Health shuttered after only three years, and Amazon’s Haven Health was intended to disrupt healthcare and health insurance but disbanded three years later.

Why the failures? It’s estimated that nearly 80% of patient data technology systems must use to create alignment is unstructured and trapped in data silos. Integration issues naturally form when there’s a lack of cohesive data that systems can share and use. Privacy considerations surrounding patient data are a challenge, as well. Across the healthcare continuum, federal and state healthcare data laws hinder how seamlessly technology can integrate with existing systems.

Why Smarter Staffing Is Now Essential

These data and integration challenges also hinder a healthcare organization’s ability to hire and deploy staff, an urgent healthcare priority. The U.S. will face a shortfall of over 3.2 million healthcare workers by 2026. At the same time, aging populations and rising chronic conditions are straining teams already stretched thin.

Smart workforce technology is becoming not just helpful, but essential. It allows organizations to move from reactive staffing to proactive workforce planning that can adapt to real-world care demands.

Global Inspiration: Japan’s AI-Driven Workforce Model

Healthcare staffing shortages aren’t just a U.S. problem. So, how are other countries addressing this issue? Countries like Japan are demonstrating what’s possible when technology is utilized not just to supplement staff, but to transform the entire workforce model. With one of the world’s oldest populations and a significant clinician shortage, Japan has adopted a proactive approach through its Healthcare AI and Robotics Center, where several institutions like Waseda University and Tokyo’s Cancer Institute Hospital are focusing on developing AI-powered hospitals.

Japan’s focus on integrating predictive analytics, robotics and data-driven scheduling across elder care and hospital systems is a response to its aging population and workforce shortages. From robotic assistants to AI-supported shift planning, Japan’s futuristic model proves that holistic tech integration, not piecemeal upgrades, creates sustainable staffing frameworks.

Rather than treating workforce tech as an IT patch for broken systems, Japan’s approach embeds these tools throughout care operations, supporting scheduling, monitoring, compliance and even direct caregiving tasks. U.S. health systems can draw critical lessons here: strategic investment in integrated platforms builds resilience, especially in a labor-constrained future.

The Power of Smart Workforce Technology

In the U.S., workforce management is becoming increasingly seen as more than a back-office function; it’s a strategic business operation directly impacting clinical outcomes and patient satisfaction. Smart technology tools are designed to improve care quality, staff satisfaction, scheduling, pay rates, compliance and much more.

For example, by using historical data, patient acuity, seasonal trends and other data points, organizations can predict their staff needs more accurately. The result is fewer gaps in scheduling, fewer overtime payouts and a flexible schedule for staff. AI-powered analytics can help healthcare leadership teams spot patterns in absenteeism, see productivity and forecast needs in multiple clinical areas in real-time. Workforce management tools can help plan scheduling proactively, rather than reactively. It’s a proven technology tool that can help drive efficiency and reduce costs.

Why So Many Are Still Behind

Despite the clear benefits, many healthcare organizations are slow to adopt smart tools that empower their workforce. Several things are holding them back from going all-in on technology:

Financial Pressures

Over half of U.S. hospitals are operating at or below break-even margins. For them, investing in new technology solutions is financially unfeasible. Scalable, subscription-based and even free workforce management tools are available, but most organizations are unaware of or lack the resources to source these products. Workforce management tools can deliver long-term return on investment for most organizations. Taking the time to understand where the value lies and which tools to invest in needs to happen.

Outdated Core Systems

Many facilities still depend on legacy technology infrastructure that lacks real-time capabilities. Many large players in the healthcare workforce management industry dominate hospital systems. Other smaller, real-time tools that offer innovative solutions to scheduling, workforce hiring, rate calculators and more are available at a fraction of the cost.

Competing Priorities and Strategic Blind Spots

Healthcare organizations and hospitals have many high-priority business objectives and regulatory demands. Digital transformation naturally falls down on the priority list, which causes them to miss improvements that can lead to long-term stability. With patient care and provider satisfaction at the top of the priority mountain, technology changes can be easily missed or shoved to the side when other business objectives are perceived to “move the needle” more.

Poor Change Management

Even the best technology efforts can fail without the right strategy for adoption and support from senior leadership. Resistance from staff, lack of training, or poor rollout communication can undermine success. Effective change management—clear leadership, role-based training and feedback loops—is essential.

Faster than the speed of technology

Change needs to come quickly to healthcare organizations in terms of managing their workforce efficiently. Smart technologies like predictive analytics, AI-assisted scheduling and mobile platforms will define this next era. These tools don’t just optimize operations but empower workers and elevate care quality.

Slow technology adoption continues to hold back the full potential of the healthcare ecosystem. Japan again offers a clear example: they had one of the slowest adoption rates of remote workers (19% of companies offered remote work) in 2019. Within just three weeks of the crisis, their remote work population doubled (49%), proving that technological transformation can happen fast when urgency strikes. The lesson is clear: healthcare organizations need to modernize faster for the sake of their workforce and the patients who rely on providers to deliver care.

 

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