Recruiting the Next Generation: How to Attract and Retain Younger Nurses

Recruiting the Next Generation: How to Attract and Retain Younger Nurses

Gen Z is changing the rules—here’s how to keep up and stand out

Gen Z is reshaping the global workforce in every industry, including healthcare. This digital-native generation is bringing new values and perspectives to the workplace, much of it shaped by social media. Born between 1997 and 2012, this generation is tuned in with constant connectivity and craves meaningful employment with purpose in their careers. They’re looking for jobs that feel as modern, tech-forward and values-driven as the society they’ve grown up in.

How can healthcare facilities best recruit and retain Gen Z? For one, they need to start where Gen Z lives and plays: online. Utilizing social media, a community-centered culture that shares and informs online, healthcare organizations and hospitals are reaching young talent where they are already spending their time.

A Social Media Shift

Platforms like TikTok, Instagram, and LinkedIn are no longer just for entertainment and networking. Through behind-the-scenes and day-in-the-life videos, Gen Z is connecting with peers online and demonstrating where and how they work. In some instances, they also provide tips on career choices and finding the right job.

A survey recently discovered that nearly 50% of Gen Z secured a job or an internship from TikTok. Over 90% even admitted they trust the social media platform for job and career advice. Gen Z shows us they’re far likelier to turn to TikTok and Instagram to find a job than traditional outlets like LinkedIn and Indeed.

Gen Z is demonstrating that there is a shift in social media regarding hiring. If hospitals and healthcare facilities do not integrate social media into their recruitment strategies, they risk overlooking a wave of qualified, motivated candidates. Relying exclusively on traditional job boards like LinkedIn or Indeed could mean that your open roles never reach the very talent you aim to attract.

Gen Z Recruitment Strategies for Hospitals

Studies show that Gen Z values the following in a professional working environment: community-based engagement, wellness initiatives, flexibility in their work arrangements, and clear career pathways. One of the best ways a hospital can attract Gen Z job seekers is by maintaining a positive reputation outline. But how can a hospital do this without a dedicated social media or marketing team?

As mentioned above, over 90% of Gen Z trusts TikTok for job advice. If a nurse who is also an influencer is impressed with your facility or even the hiring process in general, there’s a good chance they’ll post about it, thereby creating positive PR for your hospital.

This kind of exposure is incredibly valuable. It increases your visibility on platforms where Gen Z is actively searching and builds trust in a way no formal advertising campaign can replicate. Gen Z is far more likely to believe a real, relatable nurse talking about their positive experience than a corporate post.

The takeaway? Gen Z isn’t waiting for job alerts on traditional sites—they’re watching videos, scrolling feeds, and making career decisions based on authenticity and immediate advice and feedback from people actively working and sharing their stories. To attract them, hospitals need to stop relying solely on recruitment tactics that worked on previous generations. They need to start showing up where Gen Z already is—online and engaged.

Gen Z Retention

Recruiting Gen Z talent is hard enough, but retaining them can be equally challenging. Gen Z employees stay at a job for an average of just over two years, far less than the three generations preceding them. Gen Z nurses seek more than just a paycheck or benefits package. They want to feel valued, heard and supported in every career phase.

What does this mean for hospitals? It means investing in employee well-being, creating transparent pathways for advancement, and fostering a workplace culture that genuinely supports work-life balance. Gen Z values open communication and frequent feedback—not just during annual reviews. Consider implementing mentorship programs, leadership development tracks, and regular check-ins to show that your organization is invested in your employees’ long-term growth.

Additionally, many surveys have reported that healthcare professionals value flexibility the most, more than a paycheck. While bedside care has inherent demands, offering options like self-scheduling, floating opportunities, or even hybrid administrative roles can give young nurses a sense of autonomy and control over their work lives, something they deeply value.

If you want to keep Gen Z nurses on your team, your hospital’s culture needs to align properly with the values that the Gen Z workforce prioritizes. When you support clinician growth, well-being, and a sense of belonging—and back it with the right technology to make that experience seamless—they’re not just more likely to stay; they thrive.

Jobs Gen Z is in Search of

According to a recent survey, high schoolers ranked healthcare and health-related issues as their most important industry, above even human rights and the environment. This interest is reflected in their career aspirations: more than 15% said they plan to pursue a healthcare career, making it the second most popular field of study behind engineering (18%). Gen Z wants to be in healthcare, but which roles are they eyeing?

Nurse practitioners are expected to be the fastest-growing healthcare career in the industry, and the field is expected to grow by nearly 50% over the next decade. NPs often work independently or alongside other physicians, giving Gen Z the flexibility they want and the sense of community they desire. Other healthcare professions include:

Physical therapy is another rising occupation that can appeal to Gen Z healthcare professionals. Two percent of physical therapists report working a hybrid schedule, with another 0.3 percent saying they are fully remote. This shows a potential shift in the physical therapy industry towards more flexible work arrangements as treating patients via outlets like Zoom becomes more normalized. Physical therapists can increasingly conduct evaluations, guide exercises, and even provide patient education all remotely.

Occupational therapy is profession that Gen Z can find highly appealing. It combines hands-on patient interaction with opportunities to be creative, adaptive, and community-focused—all qualities that resonate with Gen Z’s desire for meaningful work. Like physical therapy, occupational therapy is also beginning to embrace telehealth, giving young professionals more control over their schedules and the ability to work in both clinical and non-traditional environments. Gen Z can also become occupational therapists with just an associate’s degree.

What Healthcare Leaders Need to Know

The future of healthcare hinges on your ability to connect with the next generation of talent, and Gen Z is already showing strong interest in joining the field. If your hospital relies solely on job boards and salary benchmarks, you’re missing a critical opportunity to engage the most socially conscious, tech-savvy workforce yet.

To attract Gen Z, you need to meet them where they are and speak their language. That means:

  • Leveraging social media not just for branding, but for active recruitment—with real stories, employee voices, and behind-the-scenes looks at your culture.
  • Emphasizing purpose and impact in your messaging. Gen Z wants to know their work matters.
  • Highlighting growth opportunities, flexibility, and mental health support as key benefits, not just add-ons.

Gen Z isn’t just looking for a job; they’re looking for a mission. If healthcare organizations align with that mindset, they’ll do more than fill roles; they’ll build a resilient, future-ready workforce.

 

Headshot of Jenny Hanlon

Jenny Hanlon

CFO of StaffDNA

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Healthcare organizations face some of the toughest workforce challenges: tight budgets, lean IT teams and limited tools for sourcing, hiring and onboarding staff. Add in manual scheduling, rising labor costs and high burnout, and the pressure grows. Rolling out complex systems can feel out of reach without dedicated tech support. Even simply evaluating new technology can overwhelm already stretched-thin teams.

These challenges make it clear that technology isn’t just helpful; it’s essential for healthcare organizations. Especially when they’re striving to do more with less. Not only are healthcare organizations falling short on implementing new technology, but they’re struggling to update outdated systems. A 2023 CHIME survey found that nearly 60% of hospitals use core IT systems, such as EHRs and workforce platforms, that are over a decade old. Outdated tools can’t integrate or scale, creating barriers to smarter staffing strategies. But the opportunity to modernize is real and urgent.

Tech in Patient Care Falls Short

In healthcare, technology has historically focused on clinical and patient care. Workforce management tools have taken a back seat to updating patient care systems. Yet many big tech companies have failed when it comes to customizing healthcare infrastructure and connecting patients with providers. Google Health shuttered after only three years, and Amazon’s Haven Health was intended to disrupt healthcare and health insurance but disbanded three years later.

Why the failures? It’s estimated that nearly 80% of patient data technology systems must use to create alignment is unstructured and trapped in data silos. Integration issues naturally form when there’s a lack of cohesive data that systems can share and use. Privacy considerations surrounding patient data are a challenge, as well. Across the healthcare continuum, federal and state healthcare data laws hinder how seamlessly technology can integrate with existing systems.

Why Smarter Staffing Is Now Essential

These data and integration challenges also hinder a healthcare organization’s ability to hire and deploy staff, an urgent healthcare priority. The U.S. will face a shortfall of over 3.2 million healthcare workers by 2026. At the same time, aging populations and rising chronic conditions are straining teams already stretched thin.

Smart workforce technology is becoming not just helpful, but essential. It allows organizations to move from reactive staffing to proactive workforce planning that can adapt to real-world care demands.

Global Inspiration: Japan’s AI-Driven Workforce Model

Healthcare staffing shortages aren’t just a U.S. problem. So, how are other countries addressing this issue? Countries like Japan are demonstrating what’s possible when technology is utilized not just to supplement staff, but to transform the entire workforce model. With one of the world’s oldest populations and a significant clinician shortage, Japan has adopted a proactive approach through its Healthcare AI and Robotics Center, where several institutions like Waseda University and Tokyo’s Cancer Institute Hospital are focusing on developing AI-powered hospitals.

Japan’s focus on integrating predictive analytics, robotics and data-driven scheduling across elder care and hospital systems is a response to its aging population and workforce shortages. From robotic assistants to AI-supported shift planning, Japan’s futuristic model proves that holistic tech integration, not piecemeal upgrades, creates sustainable staffing frameworks.

Rather than treating workforce tech as an IT patch for broken systems, Japan’s approach embeds these tools throughout care operations, supporting scheduling, monitoring, compliance and even direct caregiving tasks. U.S. health systems can draw critical lessons here: strategic investment in integrated platforms builds resilience, especially in a labor-constrained future.

The Power of Smart Workforce Technology

In the U.S., workforce management is becoming increasingly seen as more than a back-office function; it’s a strategic business operation directly impacting clinical outcomes and patient satisfaction. Smart technology tools are designed to improve care quality, staff satisfaction, scheduling, pay rates, compliance and much more.

For example, by using historical data, patient acuity, seasonal trends and other data points, organizations can predict their staff needs more accurately. The result is fewer gaps in scheduling, fewer overtime payouts and a flexible schedule for staff. AI-powered analytics can help healthcare leadership teams spot patterns in absenteeism, see productivity and forecast needs in multiple clinical areas in real-time. Workforce management tools can help plan scheduling proactively, rather than reactively. It’s a proven technology tool that can help drive efficiency and reduce costs.

Why So Many Are Still Behind

Despite the clear benefits, many healthcare organizations are slow to adopt smart tools that empower their workforce. Several things are holding them back from going all-in on technology:

Financial Pressures

Over half of U.S. hospitals are operating at or below break-even margins. For them, investing in new technology solutions is financially unfeasible. Scalable, subscription-based and even free workforce management tools are available, but most organizations are unaware of or lack the resources to source these products. Workforce management tools can deliver long-term return on investment for most organizations. Taking the time to understand where the value lies and which tools to invest in needs to happen.

Outdated Core Systems

Many facilities still depend on legacy technology infrastructure that lacks real-time capabilities. Many large players in the healthcare workforce management industry dominate hospital systems. Other smaller, real-time tools that offer innovative solutions to scheduling, workforce hiring, rate calculators and more are available at a fraction of the cost.

Competing Priorities and Strategic Blind Spots

Healthcare organizations and hospitals have many high-priority business objectives and regulatory demands. Digital transformation naturally falls down on the priority list, which causes them to miss improvements that can lead to long-term stability. With patient care and provider satisfaction at the top of the priority mountain, technology changes can be easily missed or shoved to the side when other business objectives are perceived to “move the needle” more.

Poor Change Management

Even the best technology efforts can fail without the right strategy for adoption and support from senior leadership. Resistance from staff, lack of training, or poor rollout communication can undermine success. Effective change management—clear leadership, role-based training and feedback loops—is essential.

Faster than the speed of technology

Change needs to come quickly to healthcare organizations in terms of managing their workforce efficiently. Smart technologies like predictive analytics, AI-assisted scheduling and mobile platforms will define this next era. These tools don’t just optimize operations but empower workers and elevate care quality.

Slow technology adoption continues to hold back the full potential of the healthcare ecosystem. Japan again offers a clear example: they had one of the slowest adoption rates of remote workers (19% of companies offered remote work) in 2019. Within just three weeks of the crisis, their remote work population doubled (49%), proving that technological transformation can happen fast when urgency strikes. The lesson is clear: healthcare organizations need to modernize faster for the sake of their workforce and the patients who rely on providers to deliver care.

 

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